Privacy Policy

Effective Date: 29 September 2026

At Zetarto (“we,” “us,” or “our”), your privacy matters. We are committed to protecting your personal information and being transparent about how it is collected and used.

This Privacy Policy explains how we handle personal information when you visit our website, place an order, or contact us for support.

1. Information We Collect

We may collect:

Personal Information
• Name, email address, and phone number
• Billing and shipping address

Order & Payment Information
• Order history and transaction details
• Payment information processed securely by third-party payment providers. We do not store full card details.

Technical & Usage Information
• IP address, browser and device information
• Pages visited, interactions, referral sources, and website usage information
• Cookies and similar technologies

Customer Communications
• Messages, reviews, emails, and information you provide when contacting us

2. How We Collect Information

We collect information when you:

• Place an order or contact us
• Submit forms or subscribe to communications, where applicable
• Browse or interact with our website
• Interact with cookies, analytics, or marketing technologies

3. How We Use Your Information

We may use your information to:

• Process and deliver orders
• Process payments
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and customer experience
• Detect fraud and security threats
• Comply with legal and regulatory requirements

Marketing communications will be sent in accordance with applicable law, and you can unsubscribe at any time.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share information when necessary with trusted service providers, including:

• Payment processors
• Shipping and delivery providers
• Website and technology providers
• Analytics and advertising providers
• Customer support providers
• Government authorities where legally required

These providers may process information on our behalf to provide their services.

5. Your Privacy Rights

Depending on where you live and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of certain information
• Restrict or object to certain processing
• Request data portability
• Withdraw consent where applicable
• Opt out of certain marketing or data processing activities

UK customers may have rights under applicable UK data protection laws, including the UK GDPR.

US customers may have additional privacy rights depending on their state of residence and applicable privacy laws.

6. How to Exercise Your Rights

To make a privacy request, please contact us:

Email: contact@zetarto.com
Phone: +44 7443 773306
Address: Flat 15, 862 Shettleston Road, Glasgow, G32 7BS, United Kingdom

We may request information to verify your identity before processing certain requests.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

Payment information is processed through secure third-party payment providers.

No online system can be guaranteed to be completely secure.

8. Cookies & Tracking

Our website may use cookies and similar technologies to:

• Enable essential website functionality
• Keep your shopping experience working properly
• Analyse website performance
• Improve user experience
• Support advertising and marketing activities, where applicable

You can manage cookies through your browser settings and any cookie preference tools available on our website.

9. Children's Privacy

Our website is not intended for children under 16.

We do not knowingly collect personal information from children where prohibited by applicable law.

10. International Data Transfers

Because Zetarto and our service providers may operate in different countries, personal information may be processed or stored outside the United Kingdom or United States.

Where required by applicable law, we use appropriate safeguards for international data transfers.

11. Updates to This Policy

We may update this Privacy Policy from time to time.

The latest version will be published on this page with an updated effective date.

12. Contact Information

Zetarto
Flat 15, 862 Shettleston Road
Glasgow, G32 7BS
United Kingdom

Email: contact@zetarto.com
Phone: +44 7443 773306
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM (UK time)